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Terms of Service

Last updated: October 2026

1. Acceptance of Terms

By accessing or using the website and services of Connect Surf and Smile Limited ("we", "our", "us"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services

We provide telecommunications and technology services including broadband, mobile connectivity, enterprise networking and business voice solutions. Service availability, speeds and coverage may vary by location.

3. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with all applicable Nigerian laws and regulations, including those of the Nigerian Communications Commission (NCC).

4. Accounts & Billing

Where an account is required, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Fees, billing cycles and applicable taxes are as agreed at the point of purchase.

5. Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. Scheduled maintenance and events beyond our reasonable control may affect availability.

6. Intellectual Property

All content on this website, including logos, graphics and text, is the property of Connect Surf and Smile Limited and is protected by applicable intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, Connect Surf and Smile Limited shall not be liable for any indirect, incidental or consequential damages arising from the use of our services.

8. Termination

We may suspend or terminate access to our services for any breach of these Terms. You may discontinue use of our services at any time.

9. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

10. Contact

Questions about these Terms? Contact us at hello@connectsurfsmile.com or EniPaul Plaza, 253 Oron Road, Uyo, Akwa Ibom State, Nigeria.