★ Our Services

Complete Telecom & Value-Added Solutions

From voice and interconnect to USSD, premium SMS and mass communication—the technology that keeps Nigeria's businesses and consumers connected.

Value-Added & Voice Solutions

Engage, Monetize & Communicate

Powerful platforms that turn every customer interaction into an opportunity.

Custom IVR & Voice Solutions ("Call-Us")

Elevate your customer experience with “Call-Us,” our dynamic Interactive Voice Response (IVR) solution. Designed for seamless caller routing and efficient query resolution, this fully customizable platform adapts precisely to your operational workflows, ensuring every customer interaction is handled with professional precision and minimal wait times.

USSD Interactive Solutions

Build engaging, real-time connections with your consumer base through Connect, Surf and Smile’s Unstructured Supplementary Service Data (USSD) infrastructure. Our robust USSD gateway facilitates frictionless, interactive sessions, allowing you to deploy highly scalable mobile solutions that reach users instantly—regardless of their device type or internet connectivity.

Premium SMS & Direct Carrier Billing

Drive immediate revenue and simplify transactions with our Premium Short Message Service (SMS). This fast, reliable channel allows consumers to pay for digital services and products instantly, billing charges directly to their mobile airtime. It provides a seamless, on-the-spot checkout experience that maximizes consumer conversion rates and unlocks new revenue streams for your business.

Automated Voice Broadcasting

Disseminate critical information instantly with our high-capacity voice broadcasting system. Whether for urgent alerts, promotional campaigns, or scheduled notifications, our automated platform allows you to deliver pre-recorded voice messages to extensive contact lists in seconds. Experience the speed, reliability, and scale that makes Connect, Surf and Smile the trusted choice for mass communications.

Interconnect Voice Traffic Termination

Leverage our direct interconnections with all major Mobile Network Operators (MNOs) across Nigeria. We pride ourselves on the flawless settlement and reconciliation of interconnect traffic, ensuring accurate, timely processing that mitigates industry indebtedness. With a proven capacity terminating over 50 million minutes nationally each month, we guarantee crystal-clear voice quality, seamless routing, and uncompromising network reliability.

Core Connectivity

Backbone Infrastructure

The reliable networks and voice infrastructure behind everything we deliver.

Trusted & Connected

Current Partners & Customers

We work alongside Nigeria's leading network operators and technology partners.

Frequently Asked Questions

Questions & Answers

What is Connect Surf and Smile?
Connect Surf and Smile Limited is an NCC-licensed Nigerian telecommunications provider headquartered in Uyo, Akwa Ibom State. We deliver fiber broadband, mobile connectivity, enterprise switching, SIP trunking, IVR, USSD, premium SMS, carrier billing, voice broadcasting and interconnect voice termination.
Where is Connect Surf and Smile located?
EniPaul Plaza, 253 Oron Road, Uyo, Akwa Ibom State, Nigeria. You can reach us on 020 8591 0000 or at hello@connectsurfsmile.com.
What is Call Us?
Call Us is our cloud business phone system. It gives your team a professional business number with IVR, call recording, queues, coaching and analytics.
Which networks does Connect Surf and Smile interconnect with?
We hold direct interconnections with major Nigerian mobile network operators including MTN, Airtel, Globacom and Ruach, terminating over 50 million voice minutes nationally each month.
What is USSD and how can businesses use it?
USSD (Unstructured Supplementary Service Data) powers real-time interactive mobile sessions without internet. Our USSD gateway lets you deploy scalable mobile solutions reachable on any device, instantly.
How do premium SMS and direct carrier billing work?
Premium SMS lets consumers pay for digital services and products instantly by billing the charge directly to their mobile airtime, creating a seamless on-the-spot checkout that boosts conversions.

Let’s Build Your Solution

Whatever your connectivity or value-added service needs, our team will design the right fit.